FREQUENTLY ASKED QUESTIONS

Q: How many sample sales do you have a year? About 2-3 sales a year.

Q: In what cities can we find your sample sales? Past cities include San Francisco and Los Angeles. In 2008, you can find us in San Francisco, California and Portland, Oregon. We are considering going to New York or Philadelphia one day.

Q: When do you release information about your next sample sale? We post the details of the next sample sale on our website as early as 3 months in advance. Join our mailing list to make sure you never miss a single sale.

Q: What are your purchase policies? All items purchased at the sample sales are final. No returns or exchanges.

Q: In what condition are the products? The majority of the products at our sales are overstocked, brand new, first-rate merchandise. However, there may be some products that are not new or perfect merchandise. These items may be used/returned/open box, handled floor samples, or goods with production errors. We strongly recommend that customers review all merchandise before buying.

Q: What forms of payment do you accept at the sale? We will only accept credit cards at the sale (Visa, MasterCard, Discover and American Express). No cash or checks please.

Q: I'm a independent designer or shopowner. How can my goods be included in your sample sales? We're always looking to offer consumers a variety of independent designers and their products. Contact us for more info.